okbet4 Privacy Policy

1 Introduction

okbet4 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the data governance requirements imposed by the Philippine Amusement and Gaming Corporation (PAGCOR) as a condition of our operating license.

By registering an okbet4 account, visiting okbet4.org, or using any of our services — including sports betting, live casino, slots, bingo, sabong, and related features — you acknowledge that you have read and understood this Privacy Policy, and that you consent to the collection and processing of your personal data as described herein.

This policy is written in plain, accessible English to ensure that Filipino players clearly understand their rights and our obligations. Where technical or legal language is necessary, we provide plain-language explanations alongside it.

2 Data Controller

okbet4 acts as the personal information controller (PIC) with respect to all personal data collected from players and visitors of the okbet4.org platform. As the PIC, okbet4 determines the purposes and means of processing personal data, and is responsible for ensuring that processing activities comply with RA 10173 and all applicable PAGCOR data governance obligations.

okbet4 has appointed a Data Protection Officer (DPO) who oversees data protection compliance, serves as the point of contact for the National Privacy Commission (NPC), and handles data subject rights requests. You may contact our DPO through the support channel listed in Section 15 of this policy.

3 Personal Data We Collect

okbet4 collects the following categories of personal data in the course of operating our platform and fulfilling our regulatory obligations:

3.1 Identity & Contact Data

• Full legal name (first name, middle name, last name)
• Date of birth
• Residential address (including city — Manila, Cebu, Davao, Quezon City, Makati, and others)
• Mobile number
• Email address
• Nationality

3.2 Identity Verification (KYC) Data

• Government-issued ID type and number (e.g., passport, SSS, PhilHealth, Voter's ID, Driver's License, PhilSys)
• Selfie or portrait photograph for biometric matching
• Proof of address documents where required
• Source of funds documentation for high-value transaction compliance

3.3 Account & Transaction Data

• okbet4 account username and registration timestamp
• Deposit history and amounts (in Philippine Peso)
• Withdrawal history and payment method details
• Betting history, game records, and session logs
• Bonus and promotion usage records
• Account balance and transaction ledger

3.4 Payment Method Data

• GCash account reference (mobile number)
• PayMaya account reference
• Bank account name, bank name (BPI, BDO, Metrobank), and account number for withdrawal processing

okbet4 does not store full bank card numbers or CVV codes. Payment data is handled by certified Philippine payment processors under their own security and privacy frameworks.

3.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session duration, page views, and navigation patterns
• Login timestamps and access logs
• Cookie identifiers and analytics data

3.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Records of marketing communication preferences

4 How We Collect Your Data

okbet4 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact support, or respond to a survey;
• Automatically — through cookies, web analytics tools, and server logs as you browse and interact with the okbet4.org platform;
• From payment providers — GCash, PayMaya, BPI, BDO, and Metrobank may transmit transaction reference data to okbet4 to confirm deposit and withdrawal status;
• From identity verification services — okbet4 may use third-party KYC verification partners to cross-reference the government IDs you submit against official Philippine databases, in compliance with PAGCOR and AMLC requirements;
• From PAGCOR and law enforcement — in fulfillment of regulatory reporting obligations, okbet4 may receive data from or share data with PAGCOR, the Anti-Money Laundering Council (AMLC), or Philippine law enforcement authorities.

5 Purpose & Legal Basis for Processing

The table below summarizes the primary purposes for which okbet4 processes your personal data and the corresponding legal basis under RA 10173:

6 Data Sharing & Disclosure

okbet4 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances:

6.1 Regulatory & Law Enforcement Bodies

okbet4 is legally required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities when required by law, court order, or regulatory directive.

6.2 Payment Processors

To process your deposits and withdrawals in Philippine Peso, okbet4 shares necessary transaction data with our partner payment processors — GCash, PayMaya, BPI, BDO, and Metrobank — strictly for the purpose of executing those transactions.

6.3 KYC & Fraud Prevention Partners

okbet4 may engage accredited third-party identity verification and fraud prevention service providers to assist with KYC processing. These providers operate under data processing agreements that require them to handle your data in accordance with RA 10173 and okbet4's privacy standards.

6.4 Technology Service Providers

Certain technical functions of the okbet4 platform — including cloud hosting, analytics, and customer support tooling — may involve data processors who access personal data on our behalf. All such processors are contractually bound to process data only on okbet4's documented instructions and to maintain appropriate security measures.

7 Data Retention

okbet4 retains personal data for as long as is necessary to fulfill the purpose for which it was collected, subject to minimum retention periods mandated by Philippine law and PAGCOR licensing conditions:

• Account data — retained for the duration of your active account, plus a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements;
• KYC documents — retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by PAGCOR and the Anti-Money Laundering Act (RA 9160);
• Transaction records — retained for a minimum of five (5) years in compliance with AMLC record-keeping obligations;
• Customer support records — retained for three (3) years from the date of the last interaction;
• Marketing preference records — retained until you withdraw consent or close your account, whichever comes first.

When the retention period expires and no legal obligation requires continued storage, okbet4 will securely delete or anonymize the relevant personal data.

8 Security Measures

okbet4 implements a multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our key security measures include:

• Encryption — all data transmitted between your browser and the okbet4.org platform is protected using TLS (Transport Layer Security) encryption. Sensitive data at rest, including KYC documents and financial records, is encrypted using industry-standard algorithms;
• Access controls — access to personal data within okbet4's systems is restricted on a strict need-to-know basis. Staff access is governed by role-based permissions, and all access events are logged and auditable;
• Two-factor authentication — okbet4 offers SMS OTP-based 2FA for all player accounts and enforces 2FA for all internal staff accounts with access to personal data;
• Regular security assessments — okbet4 conducts periodic penetration testing and vulnerability assessments of the platform infrastructure;
• Incident response — okbet4 maintains a documented personal data breach response plan. In the event of a breach affecting your data, okbet4 will notify you and the NPC within the timeframes required by RA 10173.

9 Cookies & Tracking Technologies

okbet4 uses cookies and similar tracking technologies on the okbet4.org platform to deliver a functional, personalized, and secure experience. The main categories of cookies we use are:

• Essential cookies — required for core platform functions such as maintaining your login session, managing your betting cart, and applying your security settings. These cannot be disabled without impairing platform functionality;
• Analytics cookies — used to collect anonymized or pseudonymized usage data that helps okbet4 understand how Filipino players interact with the platform, identify performance issues, and prioritize product improvements;
• Preference cookies — store your chosen settings such as language preference, display options, and responsible gaming configurations;
• Security cookies — support fraud detection, bot prevention, and account security monitoring.

okbet4 does not use third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the platform.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by okbet4:

To exercise any of the above rights, contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request." okbet4 will acknowledge your request within 72 hours and provide a substantive response within fifteen (15) business days, in line with NPC guidelines. Note that certain rights may be limited where okbet4 has an overriding legal obligation to retain or process your data — for example, AML record-keeping requirements mandated by PAGCOR and AMLC.

11 Minors & Age Restriction

The okbet4 platform is strictly for individuals aged 21 years and older, in accordance with PAGCOR regulations governing online casino and sports betting in the Philippines. okbet4 does not knowingly collect or process personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will promptly delete that data and close the associated account. If you believe a minor has registered an okbet4 account, please contact us immediately at [email protected].

12 Marketing Communications

With your consent, okbet4 may send you promotional communications about new games, sports betting offers, bonuses, and platform features — by email or SMS to your registered contact details. You control your marketing preferences at all times.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in your okbet4 account settings;
• Clicking the "Unsubscribe" link in any marketing email; or
• Contacting our support team at [email protected] with an opt-out request.

Opting out of marketing communications does not affect the delivery of transactional messages — such as deposit confirmations, withdrawal updates, account security alerts, and KYC status notifications — which are sent as part of our contractual obligation to you as a registered player.

Players who have activated self-exclusion through okbet4's responsible gaming tools will automatically be removed from all marketing communications for the duration of their exclusion period, as required by PAGCOR responsible gaming standards.

13 Cross-Border Data Transfers

okbet4 primarily processes and stores personal data within the Philippines. In certain circumstances — for example, when using internationally operated cloud infrastructure or third-party software services — personal data may be transferred to or accessed from servers located outside the Philippines.

Where such transfers occur, okbet4 ensures that appropriate safeguards are in place to protect your data in accordance with RA 10173, including:

• Binding data processing agreements with international service providers that incorporate RA 10173-equivalent data protection standards;
• Transfers only to countries or organizations with adequate levels of data protection as assessed by the National Privacy Commission;
• Contractual clauses that require international processors to handle Filipino player data with the same standard of care required under Philippine law.

14 Changes to This Policy

okbet4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on okbet4.org with a revised effective date prominently displayed at the top of the page;
• Notify registered players via email or in-platform notification at least seven (7) days before material changes take effect;
• Where required by law, seek fresh consent from data subjects before processing their data under materially changed terms.

Your continued use of the okbet4 platform after the effective date of any update constitutes your acknowledgment of the revised policy. If you do not agree with any changes, you may request account closure by contacting our support team before the changes take effect.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by okbet4, please contact our Data Protection Officer using the details below:

If you are not satisfied with okbet4's response to your data rights request or complaint, you have the right to escalate your complaint directly to the National Privacy Commission of the Philippines. The NPC provides a formal complaints procedure for data subjects whose rights under RA 10173 have not been adequately addressed.